At VelvetCo, we prioritize getting your style essentials to you as quickly as possible. Orders typically ship within 1-3 business days, and delivery within the United States usually takes an additional 5-7 business days. For international orders, please allow 10-15 business days for arrival, depending on your location. Once your order ships, we’ll send a tracking number so you can stay updated every step of the way!

At VelvetCo, we know that finding the right fit is essential! Each product page includes a size chart to help you choose the ideal size for your measurements. For the best fit, compare your measurements with those listed in the chart—especially focusing on bust, waist, and hip measurements for dresses.

If you’re between sizes or need personalized guidance, our support team is here to help! Just reach out, and we’ll assist you in finding the perfect fit.

At VelvetCo, we want you to be fully satisfied with your purchase! If you’re not completely happy, you have 30 days from the delivery date to initiate a return. Items must be unworn, unwashed, and in their original condition with tags attached. Once your return is received and inspected, we’ll process a refund to your original payment method within 5-7 business days. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Need help with a return? Feel free to reach out to our support team for assistance!